Overview
The Operations and Settlements Manager is responsible for leading the daily operations of Mamoru’s trading desk across FX, Bonds, and Digital Assets in Uganda, Zambia, Angola, and Rwanda. This role ensures smooth transaction settlements, regulatory compliance, and effective risk management while driving operational efficiency and customer satisfaction. It requires a motivated leader with strong financial expertise and the ability to build trusted relationships with banks, payment providers, and internal teams.
Main Responsibilities
• Oversee middle and back office operations, monitoring market activity and providing analysis to support trading decisions.
• Ensure compliance with local regulatory frameworks governing FX, Bonds, and Digital Assets.
• Develop and implement operational policies and procedures that enhance efficiency, security, and service quality.
• Manage settlement processes, including trade reconciliation, payment verification, and resolution of discrepancies.
• Liaise with banks, payment service providers, and external partners to facilitate cross border payments and settlements.
• Monitor and manage risk exposure by setting limits, tracking positions, and reporting breaches.
• Maintain accurate transaction records, reports, and audit documentation.
• Train, supervise, and mentor staff on operational processes and best practices.
• Stay informed on market trends and developments to support continuous improvement and innovation.
Required Qualifications and Skills
• Bachelor’s degree in Finance, Accounting, Economics, or a related discipline.
• Minimum of 5 years’ experience in FX or Bond trading, payments operations, or related financial services, ideally in a leadership role.
• Strong knowledge of FX, Bonds, and Digital Banking regulatory environments in Uganda, Zambia, Angola, and Rwanda.
• Proficiency with trading platforms, tools, and financial software.
• Excellent analytical, problem solving, and decision making abilities.
• Strong communication, negotiation, and interpersonal skills.
• Ability to perform under pressure and meet tight deadlines.
• High standards of integrity, professionalism, and ethical conduct.
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