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National Control Centre Supervisor

Choppies - Zambia

Lusaka
Deadline: 08 Jul 2025

JOB VACANCY
National Control Centre Supervisor

JOB DESCRIPTION

• Include overseeing security personnel, developing security protocols, and conducting regular safety audits
• will monitor daily activities and make sure that all security staff adhere to policies and procedures.
• Additional duties involve coordinating response efforts during emergencies, such as evacuation procedures or alarm responses.
• Maintain accurate records of incidents and security logs, enabling timely reporting and analysis.
• regular training sessions for team members are vital to keep everyone informed about the latest security measures.
• Need to collaborate with local law enforcement and emergency services, fostering a network of support.

Essential Functions:

• Ensuring the efficient and reliable operation of control center systems and equipment.
• Monitoring real-time operations, system dashboards, and network traffic patterns.
• Identifying potential security threats or performance bottlenecks and implementing appropriate measures to mitigate risks.
• Effectively communicating with internal teams, external partners, and other stakeholders.
• Ensuring compliance with relevant regulations, policies, and procedures.
• Responding to and managing emergency situations, including coordinating with relevant teams and stakeholders.
• In this role, you are responsible for maintaining a secure workplace by enforcing security policies and procedures. Conducting regular risk assessments to identify vulnerabilities and develop strategies to mitigate risks.
• Additionally, you oversee security operations during emergency situations, responding effectively to incidents like theft or vandalism.
• Collaboration with local law enforcement and emergency services may be required to handle significant security incidents.
• You will implement and review security protocols to ensure compliance with industry standards and regulations.

Education/Experience:

Preferred:
• University Degree in Computer any computer science related field
• Master’s Degree – is an Added Advantage
• Knowledge of access control systems, CCTV, and alarm systems is crucial for the protection of assets and personnel.

Skills, abilities, knowledge, licenses, certifications:

• Strong leadership and communication abilities are essential for effective team management.
• should also possess a keen eye for detail and the capacity to assess security risks.
• A background in law enforcement or security management can enhance your candidacy.
• familiarity with surveillance systems, access control, and emergency response planning is often required
• Certifications such as Certified Protection Professional (CPP) can be beneficial.
• Proficiency in report writing and have a solid understanding of relevant laws and regulations.
• Ability to remain composed under pressure and make quick decisions is crucial.
• Physical Exam Required: Medical Report & Police Clearance

Desired Start Date: 8th July, 2025

Send Curriculum Vitae and Cover Letter only at this stage to: Email: careers@choppies.co.zm